Arbor Glen offers independent living, assisted living and memory care as well as coordination of hospice and other care services.
Resources & FAQs
We’re Here to Help Answer Your Questions
Are you or a loved one thinking about joining the Arbor Glen Senior Living community? Below you will find information about living at Arbor Glen Senior Living, and some commonly asked questions.
Cost Comparison
Arbor Glen Senior Living knows that making the move can be challenging, and calculating your costs is one of them. We've provided a cost-comparison resource below for your convenience.
Frequently Asked Questions
Does Medicare or Health Insurance pay for senior living?
No, it does not. However, if you choose to utilize some of the medical services we bring in, like Bluestone Physician Services and On-Site Podiatry, those services would be run through your insurance. Also, if you have a Long Term Care Insurance policy, some policies will reimburse you for some assisted living or memory care expenses. We also accept a limited number of Elderly Waiver.
Do I need a doctor’s order to live at Arbor Glen?
If you are choosing the Senior Living service package, you do not need a doctor’s order to move-in. If you decide to sign up with our Assisted Living or Memory Care service options, you may become a client of our Ebenezer Home Care. To become a client of our Ebenezer Home Care, our Director of Health Services will schedule an assessment with you and will need written doctor’s orders, especially if our care team will be helping you manage your medications. You will also need to provide 1 year of your medical records.
Do you have a medication management program?
Yes, Arbor Glen has a medication management program, which may be added to an individualized service plan and varies based on regulations. Residents participating in Arbor Glen’s medication program may choose their own pharmacy or use Arbor Glen’s preferred pharmacy provider in that region. If a resident prefers to use an alternate pharmacy, the resident and pharmacy must comply with certain requirements.
If needed, how is my level of care determined?
Prior to move-in, our nurses and care team will assess your current health and review your medical history to see how we can best meet your needs. They will also discuss your preferences as well as your normal routines to develop a care plan that’s tailor made for you. This individualized service plan details your care plan and is regularly updated to meet your evolving needs.
What training do staff members receive?
We provide continued education and training, clinical care protocols and multiple quality assurance measures to reinforce our strong standards. Arbor Glen and Ebenezer’s extensive training programs have been developed throughout the years and include; classroom, online and hands-on training, and employee shadowing and mentoring.
Do you offer 24-hour nursing?
We have nurses either in the community or on-call 24-hours a day.
What is included in the costs for Assisted Living?
Our base rate in assisted living and memory care offers three meals a day, housekeeping, one load of laundry each week, an emergency safety alert system, wellness checks, transportation to community programs, and all of our in-house activities.
What do I do first?
The first step is to arrange a visit to Arbor Glen. Call us to schedule your visit! During your visit, we’ll talk to you about your personal circumstances and how we can meet your individual needs.
How does the dining program work?
At Arbor Glen, assisted living and memory care offers three chef prepared meals a day, served restaurant-style by our culinary assistants. Emphasizing choice is important. In addition to the unique entrees featured at each meal, we also offer an “always available” menu for our residents. For our independent living residents, meals are not included in their rent, nor are they a requirement to be added on; however, they are welcome to purchase meals individually or as a package.
Are there restrictions on visiting hours?
As this is our residents' home, we welcome visitors and work with our family and friends to visit their loved ones at a time that works best for them.
Do you allow pets? Can I bring my dog or cat with me?
Yes, you are welcome to bring your own pet with you! If you are comfortable caring for your pet and they are an appropriate pet for the community setting we would love for them to join our Arbor Glen family. Guidelines apply.
How quickly can you help me move in?
We work with each family to support their needs as best we can, including accommodating urgent move-ins when possible. Residents in Assisted living and Memory Care receive a full care assessment prior to moving in, which helps our care team develop his or her individualized care plan. You will also be required to provide 1 year of medical records prior to move-in.
Can I bring my own furniture?
Yes, you will bring your own furniture with you as this is your home! The apartments are unfurnished so we encourage you to design your apartment to be as comfortable and familiar as possible.
Do we have to sign a long-term lease for the apartment?
No. Our community does not require long-term lease commitments. However, most of our communities require a deposit/move-in fee upon signing the residency agreement. We also require calendar month’s written notice prior to moving out of the community.
Do you offer any short-term stays?
No, we do not offer short term stays at our community.
Can we move in as a couple?
Yes! At Arbor Glen, couples can live together in their own apartment surrounded by their familiar belongings. Since our apartments are age-in-place, there is no need to move if a couple’s care needs differ; we can accommodate independent and assisted living in the same apartment! Double occupancy fees may apply.
Is Ebenezer affiliated with a specific religion or church?
Ebenezer was founded in 1917 by Lutheran ministers to care for the elderly. Today, we care for and house older adults of all faiths. You do not need to be any specific religion to live in our communities. Ebenezer does offer Spiritual Health services, with chaplains visiting many of our communities to provide services like devotionals, prayer groups, support groups, grief support and one-on-one visits for those who want them.
Support Resources at Arbor Glen Senior Living
Journey Program
When couples with differing care needs choose to remain together in the same apartment, Ebenezer Journey Program offers an affordable break for the spouse caregiver. Designed to enhance the experience of both, the Journey Program provides meaningful and engaging programming for the spouse living with dementia and a welcome respite for the caregiver. The Journey Program provides current residents, who receive assisted living services, the opportunity to participate in:
- Activities to promote brain health
- Focus on keeping residents in touch with experiences that are integral to their identities
- Service projects and other opportunities for community involvement
- Person-centered, calming activities as well as interactive entertainment
- Music and recreational therapists
The Journey Program can also act as a bridge between assisted living and memory care for those living with early stages of dementia. Participation can help ease the transition into a new setting for both the individual with memory loss and his/her family.
Who is eligible for the Journey Program?
Participants must be enrolled in Ebenezer Home Care at Arbor Glen.
Will the Journey Program provide medications and incontinence care?
Yes, however, participants must already be receiving these services through Ebenezer Home Care.
How do I enroll in the Journey Program?
Loved ones of participants must sign up for scheduled dates and times. Times are available as 4 hour blocks. Extended hours and times are available. Meals and snacks are included.
How to Live Well in a Smaller Space
Studio apartments are most often linked to young adults without children. But there is another generation that is now choosing studio apartments. With the senior population on the rise, it’s time to take a look at how to downsize and live well in a studio apartment.
The benefits
Many seniors are not able to maintain, and afford larger units for an extended period of time. Studio senior apartments are much more affordable and can help you extend your private pay finances should you need financial assistance down the road.
The main benefit of studio apartments for seniors is reducing the amount of care of belongings and the costs associated with it. In communities like ours, there is no yard to maintain and we do all the maintenance. Additional benefits include more opportunities for socializing, relationship building, engaging activities and lower overall housing costs.
Decreasing space, increasing life
Our community’s amenities and maintenance free lifestyle provide many residents a high quality of life. We’ve had new residents express that they love they can have great meals (they get served and don’t have to cook) and have great outdoor spaces, many activities to do if they choose and the peace of mind to have care if, and when, they need it. It’s a great place to live, no matter how much space you have.
What’s important to you?
That is one of the first questions that you’ll hear from us. Usually the answers are: safety, quality care, that my loved one can live here forever, your staff care for them like family. Then, after we have the conversation of what’s important and they see the studio apartment, they have a moment of shock. Yes, it’s small. But think back to the conversation of why your loved one needs a senior community (falls, isolation, not eating right, needed care), none of those reasons involved having a large 1 or 2 bedroom apartment. Plus, they have the whole community as their home. With less stuff and home to deal with, more focus can be put toward living a better quality of life and a wonderful lifestyle.
We understand that making the decision to move yourself or a loved one into a senior living community, as well as smaller space, is hard; that’s why we’re here. To help support you, guide you and let you know that it’s okay. It’s okay to be scared and it’s okay to let go of the guilt. So we urge you to try a studio first, and if it doesn’t work, you can always go bigger.
Ways to live well in a smaller space
1. Pick a color scheme and get some fun art
2. Get creative with shelving
3. Use a decorative divider
4. Get a comfy twin size bed with fun, new linen that matches color scheme
5. Use curtains to define your space
6. Make use of every corner
7. Wall shelves, wall shelves, wall shelves
8. Double duty furniture (ex: ottoman that doubles as storage)
9. Pinterest is your friend
10. Get the floorplan with dimensions and outline what is necessary to bring with and what you can pass along to family
How to Get Things in Order for the Move
You have made the decision to move your loved one into a senior living community. We know that was a choice that was not likely easy. We at Ebenezer know your parent is going to get more out of life, get the level of care he or she needs, make new friends, and enjoy the next chapter in their lives.
Now, there are several things to take care of to get things in order BEFORE the move that will make for a smooth transition for your Mom or Dad.
Make an appointment with Mom or Dad's primary doctor
Before moving in, no matter what level of care your parent needs, it's a good idea for them to see their primary physician. Ask the doctor to evaluate your parent's medication list to make sure all prescriptions are current, necessary and don't conflict with each other. Taking the proper doses of the medications they need — and only the medications they need — is vital to their quality of life.
Talk about and sign personal paperwork
Before your loved one moves, it's a good time to sit down and talk about a will, power of attorney, a health care directive, and other important issues that we all tend to put off. Get the paperwork done, signed and filed away now, and you won't have to worry about it when the time eventually comes that you'll need it.
Talk about what to do with the house
If Mom or Dad is currently living in their home, the question becomes what to do with the house when they move to their new community. If their house is paid off, there's no great rush to decide, and the topic can be difficult to broach. But now is the time to float a trial balloon to get their feelings on selling their home or keeping it. The money from the sale will go a long way toward securing their financial future.
Fill out a change of address form
Friends and relatives will want to send cards and letters to Mom or Dad in their new home. They'll want all of their personal mail delivered to them instead of piling up at the house.
Get the dimensions and floorplan of their new unit
With the exact dimensions and floorplan, you can map out which furniture to bring and how it will look in their new home. They'll also need their own linens, cookware, dishes, television and radio, personal items and anything else they'd like to make their new place feel like home.
Consider using a senior moving specialist
Deciding what items to bring from home and what to leave behind can be a difficult choice. Services like Home to Sweet Home, a local Stillwater company, specialize in moving seniors. At Home to Sweet Home, they'll give you a complimentary consultation, work with you to create a move plan based on the floorplan of your new home, help you strategize what to bring and what to downsize, provide professional packing services, help you choose and supervise professional movers, and will be there to unpack when the move is complete. They will even help you clean out your home and get it ready to sell. They will be with you every step of the way.
Attend some events at the new community
Take Mom or Dad to a couple of events in their new community before they move. That way, they can meet and mingle with residents and staff, and really get a good feel for the place before they move in.
Here at Ebenezer, we want to help make the transition from home into one of our senior communities as seamless and enjoyable as possible. Get in touch today.
A Place Where Neighbors Become Friends